The president of Samsung Electronics America has issued a video apology for the fires and explosions the Galaxy Note 7 devices, stating that the company has so far replaced 130,000 of the 2.5M faulty devices worldwide. Tim Baxter also emphasized the importance of powering down devices until they have been replaced.
If you have not yet replaced your original Note 7, please, please, power it down and return it.
This follows data suggesting that owners were continuing to use faulty devices. Baxter said that replacement phones will be available no later than 21st September.
However, while Samsung said that it is working closely with the U.S. Consumer Product Safety Commission, the commission itself strongly criticized Samsung’s handling of the recall …
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